Asia-Pacific · B2B2C

Customer support built for growing merchants

One platform for live chat, agent inbox, knowledge base, and tickets. Give every merchant their own support line — embed in-app or on the web.

4Product layers
APACHK hub deployment
24/7Chat & inbox

Everything your merchants need

From the first visitor message to agent resolution — one stack, multi-tenant ready.

💬

In-app & web chat

Full-page support link or embeddable widget. Visitors reach agents in seconds.

👥

Agent workspace

Unified inbox, real-time messaging, assignment, and conversation history.

📚

Knowledge & tickets

Self-service articles, ticket tracking, and team management per merchant.

🏢

Multi-tenant platform

Onboard merchants in minutes — each gets isolated admin, agents, and widget key.

Simple, transparent pricing

Per merchant account. Billed monthly. All plans include HTTPS, APAC hosting, and email support.

Starter

For small shops getting started with live support.

$79 / month

  • Up to 5 agents
  • Live chat & inbox
  • Knowledge base
  • Web widget + support link
  • Basic analytics
Get Starter

Enterprise

For platforms onboarding many merchants at scale.

Custom

  • Unlimited agents (fair use)
  • Everything in Pro
  • Custom SLA & onboarding
  • Dedicated account manager
  • API & integration support
Talk to sales

Annual billing available — save 15%. Prices in USD; local invoicing for HK & APAC.

How it works

Merchants integrate once; your team manages everything from the platform console.

Onboard merchant

Create an account from the platform console — admin login and widget key in one step.

Connect support entry

Add a Customer Support button linking to /chat/{key} or embed the widget.

Agents respond

Staff sign in to the agent workspace and handle conversations in real time.